Frequently Asked Questions
Find The Answers You Need
Faults & Errors - General Overspeed F9
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Confirm the controller speed command matches the controller speed feedback.
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If they don’t match, adjust the valves accordingly.
Faults & Errors - F76 Invalid Door
Confirm door signals when doors are open and closed:
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Manual Doors: DPM, TCL, MCL, BCL
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Automatic Doors: DOL, DCL, PHE
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Freight/Swing Doors: DOL, DCL, PHE, TCL, MCL, BCL
Faults & Errors - F102 Doors Front Failed to Open
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Put the car on inspection and command the doors to fully open.
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Check which front door signal is not indicating "open" (e.g., GSW, DOL, DCL, DPM, Locks).
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Verify the door open time is less than the timeout under: MAIN MENU | SETUP | DOOR SETUP | DOOR STUCK TIMER If the time exceeds the limit, increase the timeout value.
Faults & Errors - F219 CPLD Communication Loss
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Check for miswiring on the CN2 network.
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If the communication loss is between COP and CT:
- CT CPLD fault LED flashes
- MR CPLD fault LED is solid
- Measure voltage on CN2+ and CN2– at the CT board:
- CN2+ to REF ≈ 2.88 V
- CN2– to REF ≈ 1.95 V
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If the loss is between CT and MR:
- MR CPLD fault LED flashes
- Measure voltage on CN2+ and CN2– at the MR board:
- CN2+ to REF ≈ 2.88 V
- CN2– to REF ≈ 1.95 V
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Check the CT/COP toggle switch is in the correct state for each board.
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Make sure DIP 1B is set to OFF for CT and ON for COP.
How to Clear Latched Faults
If the controller is stuck in a non-normal mode (e.g., Fire Phase I, Earthquake):
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Verify all required inputs are connected.
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Turn DIP Switch 1 ON and press the RESET button on the SRU board.
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Then, turn DIP Switch 1 OFF.
Doors are Nudging but there's No Buzzer
Navigate to: Main Menu | Debug | Edit parameters | Hex Format | 01-0238 -> ON.
How to Bypass Fire Service
Turn DIP B6 ON and navigate to: Main Menu | Debug | Edit parameters | Hex Format | 01-0131 -> ON.
Fire or IC Stop Switch Kills DR
Set: Main Menu | Debug | Edit Parameters | Hex Format | 01-0019 -> ON.
How to Double Chime in Down Direction
Set: Main Menu | Debug | Edit Parameters | Hex Format | 01-0161 -> ON.
Door Flagging
GSW |
Gate Switch |
DCL |
Door Closed Limit |
DC |
Door Close |
DOL |
Door Open Limit |
DO |
Door Open |
DPM |
Door Position Monitor |
PHE |
Photo-eye |
NDG |
Nudge |
DCB |
Door Close Button |
DOB |
Door Open Button |
SE |
Safety Edge |
TCL |
Top Closed Contact |
MCL |
Middle Closed Contact |
BCL |
Bottom Closed Contact |
CAM |
Lock Retiring CAM |
Movement Issues - Car Not Running on High Speed
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Check DIP B1 on MRSRU; make sure switches match the prints
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Check if UH/DH outputs are picking on the valve board
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Double-check and confirm wiring
Construction - Unable to Run in Construction Mode
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Confirm MM input is jumped to M24
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Ensure the controller displays “Construction Mode”
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Check for active faults: Main Menu → Faults → Active Faults
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Try moving the car using Enable + Up/Down on the controller
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Turn Construction Box ON: Main Menu | Setup | Misc | Enable Construction Box → ON
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Then use the construction box to run the car
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Road Irving, TX 75061
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